Troubleshooting

part #:31603 - CarScan® + ABS/SRS

Please select a question from the choices below. You may also click on the buttons on the left to download the manual for this tool, download the most current version of software or shop for accessories.

    Commonly Asked Questions

  • What is the purpose of the EMISSION STATUS LEDs?
  • Can I use the Tool with the engine running?
  • Are there adapters available to allow this CarScan to access OBD1 systems?
  • Where can I get code definitions for the codes I retrieved if definitions are not available in the Owner’s Manual?
  • Will this CarScan work on vehicles outside the US or Canada?
  • Is the Tool “ready to use” out of the package, or does it need to be updated first?
  • Will the Tool damage my vehicle’s electronic systems?
  • Does the 31603 display Freeze Frame data?
  • Will this CarScan display a vehicle’s VIN?
  • With what model years is the CarScan compatible?
  • Will this CarScan work on “full size" trucks or motor homes?
  • Do you offer manuals with additional code definitions?
  • What is Freeze Frame data?
  • Will this CarScan erase codes and turn the Malfunction Indicator Lamp (MIL) off?
  • Will this CarScan allow me to command tests on the vehicle’s computer?
  • Will this CarScan work on diesel vehicles?
  • Do I need adapters for different vehicles?
  • Does this CarScan support Extended CAN?
  • Can I retrieve manufacturer-specific Diagnostics Trouble Codes (DTCs) with this CarScan?
  • Why does my cable have 14 pins instead of 16 pins?
  • Questions By Symptom

  • Why does the 31003 turn off when the LINK button is pressed?
  • The CarScan won’t link to vehicles manufactured by Volkswagen.
  • Why does the “Unable to establish link” message display?
  • I replaced the part the code mentioned but the same code recurs.
  • Can I retrieve ABS or Air Bag codes using the 31603 CarScan?
  • The CarScan won’t link to vehicles manufactured by Subaru.