Troubleshooting

part #:31703 - CarScan® + OBD1, SRS & ABS

Please select a question from the choices below. You may also click on the buttons on the left to download the manual for this tool, download the most current version of software or shop for accessories.

    Commonly Asked Questions

  • Why does my cable have 14 pins instead of 16 pins?
  • Where can I get code definitions for the codes I retrieved if definitions are not available in the Owner’s Manual?
  • Does the 31703 display Freeze Frame data?
  • With what model years is the CarScan compatible?
  • What is the purpose of the EMISSION STATUS LEDs?
  • Can I retrieve ABS, Body or Air Bag codes using the CarScan?
  • Can I retrieve manufacturer-specific Diagnostics Trouble Codes (DTCs) with this CarScan?
  • What is Freeze Frame data?
  • Does this CarScan support Extended CAN?
  • Do I need adapters for different vehicles?
  • Can I use the Tool with the engine running?
  • Will this CarScan display a vehicle’s VIN?
  • Will this CarScan work on vehicles outside the US or Canada?
  • Will this CarScan work on “full size" trucks or motor homes?
  • Do you offer manuals with additional code definitions?
  • Will this CarScan allow me to command tests on the vehicle’s computer?
  • Will the Tool damage my vehicle’s electronic systems?
  • Will this CarScan work on diesel vehicles?
  • Is the Tool “ready to use” out of the package, or does it need to be updated first?
  • Will this CarScan erase codes and turn the Malfunction Indicator Lamp (MIL) off?
  • Are there adapters available to allow this CarScan to access OBD1 systems?
  • Questions By Symptom

  • Why does the 31703 turn off when the LINK button is pressed?
  • The CarScan won’t link to vehicles manufactured by Subaru.
  • Why does the “Unable to establish link” message display?
  • The CarScan won’t link to vehicles manufactured by Volkswagen.
  • Why can’t I get the CarScan to connect to my Ford, Lincoln or Mercury vehicle?
  • Why can’t I get the CarScan to connect to my OBD1 GM vehicle?
  • I replaced the part the code mentioned but the same code recurs.
  • Will the CarScan work with my OBD1 Saturn vehicle?